Evolved Contact allows you to turn on call centre staff as you need. We’ve built our teams, our
technology and our pricing in such a way that supports you to engage with your customers
however you need.
Our team have proudly represented iconic Australian brands with their customer service and product recall campaigns over the years, and we support our clients with different channel strategies to respond to customers. During a period of high customer demand for your business, we will flex and support you as things unfold.
There’s not much we haven’t done in an
outbound call, so we’ll guide you on the best way to reach your targets.
We use really cool digital strategies to support our call centre team, and you enjoy the benefit of sales opportunities for your team to close. Read more about our approach here
Dashboards with real-time data and historical reporting make it easy to understand your campaigns and manage customer experiences across all channels. Reporting with insights and transparency on your campaign performance.
Scalable technology platform that provides multiple options for customer engagement – not everything has to be a phone call and where there’s an opportunity for a digital contact, we’ll take it and pass the savings on to you.
With of 60 years of combined experience. Evolved Contact brings experienced, authentic and skilled management; your business is so important to us, we’ll treat you that way, every step of the journey.
We don't outsource. Get experienced, onshore, contact centre staff working from home. Our team are highly engaged and we pride ourselves on rewarding them well for delivering your results.
Dashboards with real-time data and historical reporting make it easy to understand your campaigns and manage customer experiences across all channels.
Track your KPIs in real-time with our customised reporting suite. We provide End to End reporting with insights and transparency on your campaign performance.