Contact Centres designed specifically for your business.
Evolved Contact allows you to turn on call centre staff as you need. We’ve built our teams, our technology and our pricing in such a way that supports you to engage with your customers however you need.
Our team have proudly represented iconic Australian brands with their customer service and product recall campaigns over the years, and we support our clients with different channel strategies to respond to customers. During a period of high customer demand for your business, we will flex and support you as things unfold.
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Our main focus is your revenue.
Most outsources will charge a high hourly rate and set KPIs that aren't relevant to your bottom line. We are revenue focussed. As your business grows, so does ours.
Build A Campaign 🛠️Year on Year Client Growth: +75%
What We Do
We use really cool strategies to support our call centre team, and you enjoy the benefit of sales opportunities for your team to close.
Sales Campaigns
Our team deliver qualified, engaged leads straight to your best sales people.
Appointment Setting
Qualified, engaged leads delivered straight to your inbox or CRM
Lead Qualifying
Qualify leads coming through your sales funnel before passing them to your sales team.
Lead Nurturing
Sometimes customers aren't ready to commit. Setup a long term sales plan to get leads converting in under 6 months
Follow Up & Survey
Follow up with your customers post-sale & get cruical information to help drive important business decisions.
SMS & Email Campaigns
Professionally curated email & sms designed to convert leads into customers.
What our clients say about us
DPN.com.au
Solutions Focussed.
“Jonathan and the entire team at Evolved Contact are great to work with. They firmly believe in performance and providing solutions for customers that work and deliver results.
Responsive and flexible, we’ve found them to be a great partner in helping us meet our business needs. Highly recommend"
mclardymcshane.com.au
Revenue Driven
Since working with Evolved Contact we've seen a significant increase in customers interested in our business and services. It has allowed us to spend less time prospecting and more time on closing deals.. We're converting 20% of leads supplied by Evolved Contact, which translates to roughly 50k revenue for every $10k spent”
Mix & Match your ideal Contact Centre Campaign
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Outbound Calls & Inbound lines
Australia's top performing outbound sales call centre. We're sales experts so outbound campaigns are our bread and butter. Sales, Appointment Setting, Surveys & more.
SMS Appointment Follow Up & Reminders
Follow up with your customers post-sale & get cruical information to help drive important business decisions.
Multiple Multi-Channel touch points
Outbound & Inbound sales channel, SMS & email. Our calling campaigns take a blended approach for maximum contact rates & higher conversion.
Email Follow Ups & Communications
Connect with or follow up with your customers post-sale & get cruical information to help drive important business decisions.
Stage Tracking & Pipeline Creation
Track your KPIs in real-time with our customised reporting suite. We provide End to End reporting with insights and transparency on your campaign performance.
Lead Qualification & Appointments
Convert pre-qualified leads and generate new business with existing customers by using upselling tactics that ensure a great customer experience.